Where do you deliver?
We deliver in Miami-Dade, Broward County, Palm Beach, and parts of the Florida Keys.
What are your Boutique hours?
Monday to Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 1:00 PM
Sundays: Closed (Except for Mother’s Day & Valentine’s Day)
Do you offer nationwide shipping?
Yes! We offer nationwide shipping via FedEx or UPS for preserved roses, teddy bears, chocolates, and gift boxes.
Do you offer same-day delivery?
Yes, we do offer same-day delivery for all products! However, we recommend placing your order at least a day in advance if you have specific delivery times or special requests.
For same-day delivery requests, please contact us directly and we will do our best to accommodate you.
Can I request a specific delivery time?
Absolutely! We encourage you to specify your preferred delivery time when placing your order. Please use the notes section at checkout to add this information.
How can I check the status of my order?
You can contact us via:
Call/Text/WhatsApp: 305-562-4900
Email: [email protected]
Instagram DM: @mydivinedecors
Do you do flowers for weddings or events?
Yes! We love weddings and small events. Currently, we offer floral design only. We do not offer event planning or coordination services.
To inquire about floral design for your event, please email us at [email protected] with your event details. You can view photos of our previous work on Instagram at:
@divinedecorsevents & @mydivinedecors
What payment methods do you accept?
We accept:
Credit/Debit Cards
PayPal
Venmo
Zelle
Cash App
Will my arrangement look exactly like the photo?
Our designs may vary slightly due to seasonal availability. By placing an order on mydivinedecors.com, you authorize us to make necessary substitutions within the selected color palette, at the designer’s discretion.
How long do fresh flowers last?
Fresh flowers are natural and perishable. Their lifespan can vary depending on care and environment. To help them last longer:
Keep indoors in a cool area (65-72°F)
Avoid direct sunlight, heat, or ceiling fans
Add a cup of water every other day
Re-cut stems at a 45° angle if necessary
Remove any fading flowers or foliage
For a longer-lasting option, we recommend our Preserved Roses.
What are Preserved Roses?
Preserved Roses are real roses, picked at their peak and treated with a non-toxic preservation process, allowing them to last up to 3 years without water.
Care Instructions for Preserved Roses:
DO NOT water them
DO NOT remove them from their box
Avoid direct sunlight and extreme heat
DO NOT touch or press them
Note: During the preservation process, roses lose their natural scent. We add a light rose fragrance, which lasts for months. Please let us know if you are sensitive or allergic to fragrances.
Our Preserved Roses come from Ecuador and Colombia.
What is your return and refund policy?
Unfortunately, due to the nature of our products, we do not accept returns or offer refunds on fresh or preserved flower arrangements.
We aim for every customer to love their order and offer a wide selection of styles and colors to help you find the perfect gift.