SMS Terms of Service
We collect your information when you:
- visit our Website and/or use our Service,
- view or otherwise interact with our emails,
- place an order or receive a gift,
- participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, interactive Website features, chats, bulletin boards, discussion groups, live events, requests for suggestions, requests for reviews and user-generated content, and membership registrations,
- seek assistance from our customer service team through email, telephone, automated and live chat sessions, or any other channels,
- visit our facilities and events,
- request a catalog or other information, and
- engage in other activities, services, products and resources we make accessible to you.
- We may use information we process and collect for any lawful commercial or business purpose, such as to communicate with you, to process orders, to improve our products and services (such as by responding to your feedback), to conduct research (such as statistics on favorite — i.e., most ordered — products), to provide an enhanced and more personalized shopping experience (for instance, to provide event reminders, such as birthdays and milestone events), to inform you and your gift recipients of offers and discounts provided by My Divine Decors, and to enable you to receive credits for purchases under loyalty or buying programs that you have joined.
- We may also use your information, as necessary or appropriate in our view, to operate the Service, to respond to your inquiries, to process orders or registrations, to conduct promotions, contests, and sweepstakes in which you participate, to protect the Service, the Company, and others, and to prevent fraud, theft, and misconduct.
The information may be provided directly to us by you, such as when placing an order or participating in a survey, or, as is true of most websites, we gather certain device and usage information automatically. This information may include internet protocol (IP) addresses, browser type, device information, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream or other session data that may be recorded as you interact with our Website or mobile applications, to analyze trends and administer the Website. This information may be collected by us even if an order, registration, or other process is started but not completed or is otherwise cancelled.
- We may also gather information about you from third parties, such as social media sites, data co-ops, commercial data providers, and other users who may share certain information about you while using our Service.
We use mobile analytics software to allow us to better understand the functionality of our Company’s mobile application(s) on your device. This software may record information such as how often you use the application, the events that occur within the application, usage, performance data, and the source from which the application was downloaded. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.
We may also work with third parties that collect data about your use of the Website and other sites or apps over time for non-advertising purposes, subject to their privacy policies. We use third party analytics such as Google Analytics to gather and analyze aggregated anonymous user information. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Sites by going to http://tools.google.com/dlpage/gaoptout.
By opting into SMS from a web form or other medium, you agree to receive SMS messages from My Divine Decors. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, order notifications, and billing notifications.
Message frequency varies. Message and data rates may apply. See privacy policy at https://mydivinedecors.com/terms-and-conditions.
Message HELP for help. Reply STOP to any message to opt out.
SMS Communications Consent
By entering your mobile phone number at the checkout stage, you expressly consent to receive SMS messages from My Divine Decors for the purposes of recovery of abandoned checkout processes. This consent is a condition of purchase and allows My Divine Decors to send you 1 or more automated SMS messages regarding your cart’s status, exclusive offers to assist in completing your purchase, and checkout recovery. SMS consent is not shared with third parties for marketing purposes
Opt-Out Option
You acknowledge that message and data rates may apply to these communications and that you may withdraw your consent and opt-out of receiving SMS messages from My Divine Decors at any time.
To opt-out, please reply STOP to any message you receive or contact My Divine Decors customer service directly with your request.
Privacy Assurance
My Divine Decors respects your privacy. Your opt-in for SMS communications for abandoned checkout recovery does not constitute general consent for marketing messages, and your phone number will not be used for any other purposes without your express consent.
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at mydivinedecors.com.
Visit https://mydivinedecors.com/terms-and-conditions/ for privacy policy and https://mydivinedecors.com/terms-and-conditions/ for Terms of Service.
Please note that if substitution may need to be made based on season, availability of flowers or other unforeseen or uncontrollable circumstances. By making a purchase on this website, Customer authorizes substitutions within a specific color palette. Necessary substitutions will be at the designer’s discretion.
Our Flowers are delivered in 1 day depending on the location they are being delivered to.
If you order before 3:00pm, we will arrange for delivery the same day (local deliveries ONLY). Please select the following hour window if ordering for same day delivery. Please call us at 305-562-4900 if you have a rush order, we will accommodate to your needs & concerns.
Any special request please make note of it.
For any information regarding the status of your order, please call us/text/WhatsApp at 305-562-4900. contact us via our e-mail [email protected] or Instagram DM.
We get consent verbally by asking do you agree to receive conversational text messages from My Divine Decors. Message frequency varies. Message and data rates may apply. For assistance, text HELP or visit our website at mydivinedecors.com. To opt out at any time text STOP. Visit https://mydivinedecors.com/terms-and-conditions/refund_returns/ for privacy policy and for Terms of Service.